Poway Honda

From start to finish, Mike[Lewis] was excellent!

S. Hill 10/11

As always Pete is great! Pleasant, honest, and helpful.

O. Kleen 10/11

Always a pleasure working with Poway Honda employees. Nice, nice people! Knowledgable, experienced, and helpful.

Alan G. 10/11

Mike [Lewis] was very professional and respectful during all interactions. He went out of his way to make sure our vehicle was properly fixed and ready on time.

Tessie J. 10/11

Mike Lewis, the service advisor, was exceptional. He did everything right! He greeted me and took care of a car rental and made the whole experience perfect. I couldn't ask for a better service advisor. HIs calls and follows-up, explanations of the repairs, were outstanding! Mr. Lewis is an excellent asset to your dealership. Job well done!!!!

Michael M. 10/11

Pete is an exceptional service writer! He always explains everything very well and has his customer's best interest at heart. I tursut him with my needs.

Dana P. 8/2011

Pete is always friendly, knowledgable, has great customer service skills-it's like taking my car to a friend. Being a woman, car repairs are not often easy and Pete makes me feel like I'm being given fair, honest, good service. It's nice to see him and chat like friends when I take my car in-I can depend on him!!

Lynn S. 8/2011

Ryan was very courteous and personable. Everything was explained well and went smootly from start to finish.

John B. 8/2011

Pete did an excellent job explaining my repairs. He showed me to an area where I could tele-commute and get coffee. He also offered good advice on my car maintenance without pressuring me to commit to extra services. The cashiers wee also very courteous. Way better service that Pacific Honda, where I always feel hustled.

R. Lee 8/2011

[Poway] Honda does a great job with customer service. Mike [Deason] is always helpful and he goes the extra mile for customers. He is a great addition to your team!

G. Brown 8/2011

Pete was great! We came all the way from El Cajon/Rancho San Diego area. We could easily go somewhere closer to have our vehicle serviced, but the way we were treated from the time we hooked up with Pete, all the way to paying the cashier, my son (Nick) and I were treated great!

Joseph B. 8/2011

Mike [Lewis] was extremely friendly and a pleasure to deal with.

David P. 8/2011

The reason I come back to Poway Honda is the wonderful service and courtsey I receive from Mike Deason. He is always a pleasure and treats me with respect and is not a pushy Service Advisor.

Yvonne S. 8/2011

You have the best service department I've ever worked with and I've been driving for over 50 years!

Phyllis M. 8/2011

The process from beginning to end was excellent! I believe that is a reflection of both the good leadership and the teamwork culture they have!

Malcolm P. 7/2011

Raj Shetty is an exceptional salesperson! Because of his professionalism and understanding of my needs, I chose Poway Honda. He was able to answer all of my questions and truely empressed me with his knowledge of Honda cars. I have recommended my family and friends to buy from Poway Honda and Raj!

Jane B. 7/2011

I keep coming to Poway Honda due to the service I received from Pete [Hayes]!

Eugene G. 7/2011

Mike [Lewis] was very professional, organized, and efficent! Thanks!

Jamie P. 7/2011

Pete Hayes, as usual, exceeded my expectations! He is very courteous, knowledgeable, friendly, and professional. There is never a hassle in getting my car serviced, and I attribute that to Pete's years of experience at Poway Honda.

Laurie G. 7/2011

The best visit for service I have ever had! Pete [Hayes] thoroughly explained the condition of my vehicle and future service requirements.

R. Young 7/2011

Everyone is always so nice and friendly! Always a great experience there!

S. Grey 7/2011

My experience with everyone at Poway Honda was amazing compared to another Honda dealership!

Justin D. 6/2011

This was a most pleasant experience! I dreaded going in due to previous car purchases, this was truly very easy. The entire staff at Poway Honda from Sales, F&I, Sales Managers, Service Writer Pete Hayes have been terrific!

Brian D. 6/2011

Hong was outstanding! He was professional, courteous, very knowledgeable, and absolutely to making sure our needs were met and our concerns were addressed.

R. Prast 6/2011

I purchased a '99 CR-V, their service was great then and it's even better now!

Judi D. 6/2011

This is the 3rd car we've bought from Poway Honda-and I recommended my friend who also bought from Poway Honda. We truly love going to Poway Honda to buy our cars...they give us the best deals!

John S. 6/2011

After trying a few other dealers that I didn't like, I found Poway Honda to be super chill, making the whole experience awesomely relaxed, no pressure at all, totally at ease chatting with my salesman. Super happy with my purchase, just overall a great experience!

Joel D. 6/2011

This is the 2nd new Honda Accord that I purchased from Poway Honda and I hope it is not the last!

Bruce B. 6/2011

This is our 4th Honda in the last 20 years and the best experience we have had making this purchase!

Linda J. 6/2011

Once again everything was excellent! My service advisor, Mike Lewis, was very professional and the whole process went smoothly. I will continue to service [my vehicle] with Poway Honda.

G. Han 6/2011

I thought the purchasing experience of my 2004 Civic was the best, but the dealership gets even better marks this time.

Michael W. 6/2011

Claudene, my Finance Manager, was very efficient and really knew her stuff. She took care of everything and explained it in a very efficient way. She was also very friendly and pleasant.

Mary R. 6/2011

Gary, my Salesperson, did a great job! The whole staff did a good job and my vehicle was immaculate!

John L. 6/2011

Mike [Lewis] is very good at his job. Everybody that I came into contact with at the dealership was very friendly and it appeared that they enjoy their jobs and have an excellent Customer Service attitude.

J.C. 6/2011

Pete was an excellent Service Advisor who kept me informed, was polite and caring.

G. W. 6/2011

Nikita, my Finance Manager, was phenomenal!

J. N. 6/2011

Brooks Simpson was excellent!

P. D. 6/2011

Pete Hayes is wonderful every time I bring my car in for service. Thanks Pete!

D.H. 6/2011

Pete is always great! His knowledge is very strong and he is a very trustworthy Service Advisor.

D. P. 6/2011

Both my Salesmen [Hong & Brooks] were very helpful and made me feel comfortable. Nikita, the Finance Manager, was not pushy in any way. Everyone gets a 10+ and I will be back for my next car.

N.R. 6/2011

Amanda, my Finance Manager, was very professional. She explained everything in detail, got the process done quickly and it was a pleasant experience with her overall.

K. A. 6/2011

Adam was incredibly professional and knowledgeable from the moment we arrived until the time we left. He went above and beyond to make our service visit easy. He is the picture of a good customer service!

Tara P. 6/2011

I cannot believe how easy the whole car purchase experience can be. I feel truly blessed to know Stephanie has my best interest in mind. She was like a best girl friend to me throughout the process-attentive, compassionate, supportive, responsive. She is the best Salesperson one can ever hope for. Thank you Poway Honda for this wonderful experience!

F. Li 5/2011

Both Brooks and Tony are credits to the Poway Honda team!

E. W. 5/2011

We bought a Civic from Stephanie Carvallo in 2009 and, when we wanted to upgrade to a bigger car, she was the first (and only) person we called. She is a gem in the industry; she is incredibly knowlegeable, financially compassionate and able to navigate a transaction without the slightest hint of sales pressure. I am not in the habit of recommending businesses but, on Stephanie's continued performance alone, I wouldn't hesitate to recommend Poway Honda to friends and family.

Justin V. 5/2011

Honda and specifically, Poway Honda, should be so proud that they are so beautifully represented both by the Sales and Finance staff. This could not have been a better experience or left a sweeter taste in my car-buying mouth.

Susan J. 5/2011

We really liked Tony! He was not pushy, was great with our kids and just a likeable person. Amada was great too! She listened to our needs and didn't try to oversell us. She gave us a breakdown apples to apples making it a smooth process, not confusing.

Megan R. 5/2011

Poway Honda's team is the best in the San Diego area!

John R. 5/2011

Vince was really great! He even helped me arrange coming back to the dealership to pick up my new car and complete the purchase when I was having transportation challenges. He was extremely attentive but very relaxed and considerate, and this helped me fairly quickly make a confident decision for myself. He was there to answer questions and support my decision process without any stressful pressure.

Amy H. 5/2011

Stephanie is knowledgeable but low key which I liked. This the second CR-V I've bought from her and she will always get the first shot at selling me a vehicle. Stephanie is a valuable asset to Poway Honda.

R. Burton 5/2011

Vince was great! Claudene, in Finance, was amazing!

Ron B. 5/2011

This is my third vehicle from Poway Honda. I can't, and will not, go anywhere else. Thank you for the great service!

L. Shenk 5/2011

Awesome!!! Gary provided excellent customer service to me and my family and our friends! He is very professional, friendly, knowledgeable and honest. I will be coming as I have been!

D. Wong 5/2011

I purchased my last Honda here in 2003. I came back because I was treated well then, and I was treated well again this time!

Joseph L. 5/2011

Great experience! I was treated very well!

K. J. 5/2011

Overall the Poway team delivered our dream vehicle and exceeded our expectations at every level. They have gained our loyalty and we recommending them to everyone.

David H. 5/2011

Stephanie was awesome! I'd recommend her and the Poway Honda dealership to all of my friends!

Sharon L. 5/2011

I do not live anywhere close to Poway Honda. I drive out of my way and come here only because of the excellent service offered by Peter Hayes for the last 5 years on my vehicle. He went out of his way to check warranty coverage on my vehicle during my last service visit to Poway Honda. He does a good job in prediciting maintenance issues.

V.U. 5/2011

Kyle and Nakita were both professional and patient. Kyle spent a lot of time with him and did a good job. Nakita was pleasant and good to work with.

D. Taylor 4/2011

Claudene was wonderful, professional and kind. Gary was wonderful.

C. Sadler 4/2011

Stephanie, in Internet Sales, was very friendly, honest, and straightforward.

T. Thai 4/2011

The experience was top notch! Stephanie was patient, thorough, professional, friendly, and knowledgeable. Jackie and Amanda were professional, attentive, and easy to work with.

Grady M. 4/2011

Nakita, the Finance Manager, was competent and knew what she was doing.

Gilbert S. 4/2011

J.R. (the Sales Manager) and Nakita (the Finance Manager) were a five! Everyone was very helpful.

Louise Z. 4/2011

Pete was a pleasant, courteous, kept me informed and encouraged. He matched a competitor's quote for an alignment and I was thrilled to receive the use of a courtesy car. The service I received was excellent. Thank you!

J. L. 4/2011

Brooks was fabulous and a great person!

V. Doyle 4/2011

Pete always gives us outstanding service. He is extremely trustworthy, knowledgeable and professional. He's the best!

Andy V. 4/2011

Everything was excellent service from the time I walked through the front door. Mike Lewis was thorough and explained everything in detail.

F.R. 4/2011

I've owned a BMW, Subaru and Toyota, and this has by far been my best dealership experience. Thanks!

K. Gersztyn 4/2011

I think Adam Caughron is an excellent representative for your company. He is a professional, knowledgable, friendly and humorous. He made me feel very comfortable and I am not usually comfortable at service shops.

R. C. 4/2011

Service Advisor Pete was very courteous and professional. Service on vehicle was prompt and very close to estimate.

Joseph L. 4/2011

Pete is always doing his best to help me on my car. He is very detail-oriented and is also very polite! Thanks!

B. Dunnells 4/2011

Pete Hayes is very professional and has a high level of knowledge. He is always on top of everything and has my concerns at the top of his priorities. No service rep could ever take care of me and my vehicle better than Pete does...Thank you!

J. M. 4/2011

Poway Honda made me feel welcomed once I entered the Service Department. Adam was very helpful and explained the service work very well.

B.K. 4/2011

Super fast service, super personal/friendly and very professional service as well. Thank you!

D.C. 4/2011

Ryan is an asset to Poway Honda! He is kind, highly knowledgeable and
is great with his follow up. Gary in sales and Ryan in service is an amazing team!

A.H. 4/2011

Pete Hayes is an exceptional Service Advisor! His knowledge and professionalism is outstanding! And he always makes any customer feel valued and secure in his care. He is the best!

G.B. 4/2011

I was impressed with the "Services Menu". That is really cool!

F. W. 3/2011

Pete was fantastic! He was very friendly and knowledgeabe. I was put at ease and put all my trust in his advice on my car.

T. W. 3/2011

Adam was very helpful. I had a great experience at Poway Honda. I for sure will go back for my next service!

V. C. 3/2011

I live in Escondido, But based on today's service, you have a life time customer! Mike Deason listened to me and went to bat for me. I was willing to pay for part of this recall follow up, but Mike got it covered fully. Mike was off when I came to pick up my vehicle, but the other Mike [Lewis] spent an extra 10 minutes explaining and answering questions. You guys rule!

David 3/2011

Mike Lewis is by far the best Service Advisor I'd had in my 18+ years of Dealer/Independent Automotive Service Experience. He was very attentive, knowledgeable, and professional. He went above and beyond in all areas of service!

J. Lee 2/2011

Everything was done professionally. Excellent service provided all around even Rental Car rep.

B.B. 2/2011

Mike [Deason] was very accomodating and took time to explain all the repairs done. It's always a good feeling when you feel important and listened to. I'm sure to come back for next needed service for my car.

J.O. 2/2011

Extremely friendly-Love Mike [Lewis], he knows how to take care of his customers! We will keep coming back!

C.C. 2/2011

Pete's great! Always a pleasure to work with him.

S. Davenport 2/2011

Everyone in Service (especially Mike Deason) is extremely helpful and knowledgeable. My car was finished quickly and correctly. I can tell that Customer Service is a large part of your business and you do a great job!

Sara H. 2/2011

I like the fact that my Service Rep [Adam Caughron] recognizes me when I come in for a service of my car.

Richard S. 2/2011

Mike Deason always does an excellent job for me. Love the Wi-fi in the waiting room!

M. Fortner 2/2011

Pete is always a pleasure to work with. Kind, professional, and very knowledgeable!

E. Friedman 2/2011

We were processed by your Service Writer Adam Caughron. In the past, whenever we visited your dealership, our experience has always been positive. On this latest visit, however, we experienced something special. On rare ocassions, we meet someone exceptional. We both felt that Adam is one of those people. There was just something about him. We felt he was the genuine article and he made us feel comfortable and that we might trust him. You are to be commended as his employer.

John & Rose K. 2/2011

Pete is excellent. He always goes beyond his required duties. During the visit he got me an appointment on short notice. He also noticed that my brake light was out and changed the bulb without me asking him to do so.

J. Ihn 2/2011

Adam Caughron is a tremendous asset to Poway Honda.

Irene G. 2/2011

I would like to thank Eduardo & Kyle from Sales for helping me with my bluetooth. Please give them an extra gold star from me.

Becky R. 2/2011

It does not get any better than getting help from Pete! He always takes care of me and my car. He is the best!

D.B. 2/2011

I recently came in to see what Honda had to offer in the way of a new vehicle. Never expected to drive away with a new Fit on the same day. Thanks to Gary's and Robert's expertise, there is no limit to my appreciativeness with respect to their professionalism and courtesy. I would not hesitate to refer anyone to Poway Honda for expert service. I found it to be second to none.

V.K. 1/2011

The Finance Manager was very nice. Everyone I worked with was very nice. This was my second purchase through them and second Honda vehicle.

M.K. 1/2011

I drove 80 miles because they were the ones who took care of me over the Internet.

M.H. 1/2011

Bryan, the salesperson, did not play games. He was very honest and upfront. Claudene, the Finance Manager, was very helpful, very knowledgeable, and not pushy. The experience was refreshing.

B.P. 1/2011

Everyone was wonderful and if I could rate everyone a 10 I would. Bryan, my salesperson, was wonderful, patient, helpful, understanding, explained and walked me through everything I needed to know about the vehicle

C. Lai 1/2011

Bryan Despirito is the name of the Sales Rep that assisted me. I can't say enough good things about Bryan. He was the opposite of every negative thing I ever heard about car salespersons. He was patient, and really listened. Also, Bryan was very professional, approchable, knowledgeable, and caring. If he didn't know the answer to something, he'd find it out right away. He went to bat for me with the managers each time I made a request, and hit a definite home run!

Gin F. 1/2011

Excellent Customer Service! Smooth accomodation and realistic time frame. Employees who remembered me spoke to me in a very warm and welcoming manner. Most of the staff said hello to me even though I had been assisted already.

Gary F. 1/20111

I would recommend Mr. Hayes to anyone. As a Senior who travels a lot and knows Honda service people very well indeed, I highly recommend this man. He even suggested I call him for input if on my trip to Florida, anyone tried to con me on car needs. My view: you're smart to have him. I'm telling local friends.

Margie P. 1/2011

Peter Hayes is the ultimate Service Advisor. He is courteous and respectful. He was considerate in providing me a courtesy car as my service was going to take many hours and I didn't have a ride.

Nancy S. 1/2011

Service is always exceptional! Service staff is very professional and courteous.

R.O. 1/2011

Everything was well. Ryan was right on top of it all.

Mark W. 1/2011

Pete Hayes is a very good Advisor. Knows his job very well and most of all, very friendly.

Archie 1/2011

Tony, the Salesperson, was very helpful and patient!

Q.L. 1/2011

All the Salespeople and Sales Managers were great!

S.W. 1/2011

Everyone was great! This is the third or fourth time dealing with Gary.

Ken M. 1/2011

Gary, Raeann, and Aida treated me like royalty!

Susara T. 1/2011

Gary Lobel did a very good job and Bill was helpful as well.

D.K. 1/2011

Everyone was excellent and they made the whole experience very enjoyable.

Gary C. 1/2011

You rock! Excellent Service, fast, and friendly!

Cheryl C. 1/2011

Brooks Simpson was simply Excellent...He was very friendly and honest.I highly recommend him for anybody who is willing to buy a Honda Cars.

Great job Brooks! Thank you!

K.V. 2/2012